• About This Book

Chapter 1

• 1 Introduction to Project Management
• 1.1 Project Management Defined
• 1.2 Project Definition and Context
• 1.3 Key Skills of the Project Manager
• 1.4 Introduction to the Project Management Knowledge Areas

Chapter 2

• 2 Project Profiling
• 2.1 Using a Project Profile
• 2.2 Project Profiling Models
• 2.3 Complex Systems and the Darnall-Preston Complexity Index
• 2.4 Darnall-Preston Complexity Index Structure
• 2.5 Using the Darnall-Preston Complexity Index to Measure Organizational Complexity

Chapter 3

• 3 Project Phases and Organization
• 3.1 Project Phases and Organization
• 3.2 Project Phases and Organization

Chapter 4

• 4 Understanding and Meeting Client Expectations
• 4.1 Including the Client
• 4.2 Understanding Values and Expectations
• 4.3 Dealing with Problems

Chapter 5

• 5 Working with People on Projects
• 5.1 Working with Individuals
• 5.2 Working with Groups and Teams
• 5.3 Creating a Project Culture

Chapter 6

• 6 Communication Technologies
• 6.1 Types of Communication
• 6.2 Selecting Software

Chapter 7

• 7 Starting a Project
• 7.1 Project Selection
• 7.2 Project Scope
• 7.3 Project Start-Up
• 7.4 Alignment Process
• 7.5 Communications Planning

Chapter 8

• 8 Project Time Management
• 8.1 Types of Schedules
• 8.2 Elements of Time Management
• 8.3 Critical Path and Float
• 8.4 Managing the Schedule
• 8.5 Project Scheduling Software

Chapter 9

• 9 Costs and Procurement
• 9.1 Estimating Costs
• 9.2 Managing the Budget
• 9.3 Identifying the Need for Procuring Services
• 9.4 Procurement of Goods
• 9.5 Selecting the Type of Contract
• 9.6 Procurement Process

Chapter 10

• 10 Managing Project Quality
• 10.1 Standards of Quality and Statistics
• 10.2 Development of Quality as a Competitive Advantage
• 10.3 Relevance of Quality Programs to Project Quality
• 10.4 Planning and Controlling Project Quality
• 10.5 Assuring Quality

Chapter 11

• 11 Managing Project Risk
• 11.1 Defining Risk
• 11.2 Risk Management Process
• 11.3 Project Risk by Phases
• 11.4 Project Risk and the Project Complexity Profile

Chapter 12

• 12 Project Closure
• 12.1 Project Closure

• Glossary
• Audio Recordings